Allen & Heath was in the vanguard of the first wave of great British mixer companies, starting life at the heart of London’s swinging music scene in 1969. In those early days Allen & Heath hand built mixers for the top bands of the era, including Genesis, Pink Floyd and The Who.
Fast forward to the second decade of the 21st Century and some the artists touring with Allen & Heath desks recently include Bring Me the Horizon, Fifth Harmony and Morrissey. Today’s Allen & Heath range is used and loved by bands, rental companies, installers, houses of worship, DJs, clubs, broadcasters and studios in virtually every country across the globe.
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Allen & Heath Knowledgebase
Many Allen & Heath support queries can be resolved by using the Allen & Heath knowledgebase. The knowledgebase is a resource which provides answers to the most commonly asked product questions, and will on most occasions be able to solve your query.Allen & Heath Knowledgebase
You may also be able to find the answer to your query using the Allen & Heath User Guide or support document found through the Allen & Heath product page for your item, in the ‘documents’ section. These contain a lot of very useful information and descriptions which may help you to determine how your mixer is, or should, perform.
If you are still uncertain, we recommend that you contact your reseller for further support, who will be able to advise and offer solutions to help you to resolve any issues you may have.
Alternatively, you can submit a query to our support department who will be able to assist you further.
Your reseller should always be your first port of call for any after sales requirements, and should be able to provide you with any guidance and training that you may need when learning your new product.
As the exclusive distributor for Allen & Heath in the UK, we would also work alongside your reseller to ensure they have the resources they require to answer your questions and perform the training required.
For any further questions that may need answering, however, you can submit a query to our support department who will be able to assist you.
Allen & Heath warrant their products against defects in materials or workmanship when used in accordance with Allen & Heath’s user manuals, technical specifications and other Allen & Heath published guidelines for a period of one (1) year from the date of original purchase by the end-user purchaser.
Full information on the manufacturer warranty can be found Allen & Heath’s legal document webpage.
As the exclusive UK distributor, Audio-Technica proudly facilitates all warranty repairs for Allen & Heath products within the United Kingdom.
In the rare instance that you require a warranty repair, we would first recommend contacting your reseller who will help to organise the return. Should you still require assistance, you can contact us directly.Warranty Repair Procedure