Allen & Heath was in the vanguard of the first wave of great British mixer companies, starting life at the heart of London’s swinging music scene in 1969. In those early days Allen & Heath hand built mixers for the top bands of the era, including Genesis, Pink Floyd and The Who.
Fast forward to the second decade of the 21st Century and some the artists touring with Allen & Heath desks recently include Bring Me the Horizon, Fifth Harmony and Morrissey. Today’s Allen & Heath range is used and loved by bands, rental companies, installers, houses of worship, DJs, clubs, broadcasters and studios in virtually every country across the globe.
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Allen & Heath Knowledgebase
Many Allen & Heath support queries can be resolved by using the Allen & Heath knowledgebase. The knowledgebase is a resource which provides answers to the most commonly asked product questions, and will on most occasions be able to solve your query.
Allen & Heath KnowledgebaseFAQ
You may also be able to find the answer to your query using the Allen & Heath User Guide or support document found through the Allen & Heath product page for your item, in the ‘documents’ section. These contain a lot of very useful information and descriptions which may help you to determine how your mixer is, or should, perform.
If you are still uncertain, we recommend that you contact your reseller for further support, who will be able to advise and offer solutions to help you to resolve any issues you may have.
Alternatively, you can submit a query to our support department who will be able to assist you further.
Your reseller should always be your first port of call for any after sales requirements, and should be able to provide you with any guidance and training that you may need when learning your new product.
As the exclusive distributor for Allen & Heath in the UK, we would also work alongside your reseller to ensure they have the resources they require to answer your questions and perform the training required.
For any further questions that may need answering, however, you can submit a query to our support department who will be able to assist you.
You can find the information for your local distributor through the Allen & Heath Worldwide page, who will be able to assist you with any query that you may have.
Should you have any further issues, or cannot find a distributor in your area, contact Allen & Heath using their contact form.
Allen & Heath warrant their products against defects in materials or workmanship when used in accordance with Allen & Heath’s user manuals, technical specifications and other Allen & Heath published guidelines for a period of one (1) year from the date of original purchase by the end-user purchaser.
Full information on the manufacturer warranty can be found Allen & Heath’s legal document webpage.
Yes. For more information, price and availability, please submit a query. We stock a wide range of spare parts for Allen & Heath products in our UK Distribution Warehouse.
Warranty Repairs
As the exclusive UK distributor, Audio-Technica proudly facilitates all warranty repairs for Allen & Heath products within the United Kingdom.
In the rare instance that you require a warranty repair, we would first recommend contacting your reseller who will help to organise the return. Should you still require assistance, you can contact us directly.
Warranty Repair ProcedureNon-warranty Repairs
You can approach any authorised Allen & Heath Service Centre listed below for a repair service for your out-of-warranty products.
Our network of Service Centres are hand picked for their experience and known-quality. To arrange the return of your item, please make direct contact with the service centre.
Note: Audio-Technica Ltd is only accepting non-warranty repairs from Trade Accounts at this time. All other non-warranty repairs are being redirected to our authorised service centres listed below.
Multicare Electronics Ltd
Services the following A&H product categories:
- Digital Consoles
- Analogue Consoles
- DJ Mixers (Xone and PLAYdifferently)
Audio Related Technology Ltd
Unit 2 Chiltern Court, Asheridge Road, Chesham, HP5 2PX
Phone: 01494 794286 Email: service@audiorelated.com
Services the following A&H product categories:
- Digital Consoles
- Analogue Consoles
- DJ Mixers (Xone and PLAYdifferently)
Bop DJ
2 Church Walk, Leeds, West Yorkshire, LS2 7EG
Phone: 0113 2765507 Email: info@bopdj.com
Services the following A&H product categories:
- DJ Mixers (Xone and PLAYdifferently)
SBS Audio Visual
Unit 2, BEC Arena, Longbridge Road, Trafford Park, Manchester, M17 1SN
Phone: 0161 7680315 Email: info@sbsav.co.uk
Services the following A&H product categories:
- DJ Mixers (Xone and PLAYdifferently)
Solotech UK Group Ltd
Unit 1, Connexion II, Blythe Gate, Solihull, B90 8DX
Phone: 01527 528822 Email: uk.service@solotech.com
Services the following A&H product categories:
- Digital Consoles
- Analogue Consoles
- DJ Mixers (Xone and PLAYdifferently)
Allen & Heath
For latest product information please visit the Allen & Heath website.
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