Symetrix – Wealth of support tools
What else does Symetrix offer besides an innovative solution for DSP needs?
In the online environment of our age providing a number of technical solutions are often accompanied by support channels and central hubs for information for execution and troubleshooting of the highest quality. Let`s take a look how Symetrix offers support free for anyone:
- Symposium Community forum
- An open portal for all Symetrix end-users and designers
- Moderated and contributed to by Symetrix staff
- FAQ-style Knowledgebase
- Traditional supportchannels (e-mail, phone)
- Extensive on-line trainingon all Symetrix topics
- Webinarsorganised regularly discussing key topics
- Symetrix Tech TV– Symetrix`s Youtube Channel complete with Fast Videos (about 3 minutes each), webinars and product introductions
If you wanted to check how a webinar feels like, check out this excerpt with Stu Patterson
As a consequence to these tools maintained throughout the years Symetrix has won the Cellar Service Award (US award dedicated to customer service and sales operation in the Pro AV industry) multiple times including last year. However these tools are available to anyone, partners of ATCE can book a personalised online training with ATCE staff and the PRISM 4×4 to discover the opportunities of high-quality DSP programming or request a demo unit for a certain period. Inquire at office-ce@audio-technica.eu
